AI agents for pest control

A pest control company mixes recurring routes, one-off jobs and termite work. CSRs answer calls, schedule inspectors and technicians, collect payments, set up contracts and route recurring stops. Technicians apply products under the label and keep material use records. Termite inspectors complete wood-destroying insect reports on the NPMA-33 or a state form and sign with their licence number. A sales closer turns inspections into treatment proposals, and a service manager handles callbacks, training and commercial audits for clients such as food facilities.

The office work never stops. Each booking needs the right prep instructions for bed bugs, roaches or fleas. Termite contracts come up for renewal and need an inspection booked. Recurring customers cancel over a missed visit or a seasonal misunderstanding. Commercial clients want sighting logs and trend reports ready for their auditor.

An agent works from the company's own service system and its approved documents, and hands staff drafts and lists.

• Sends the company-approved prep sheet when a service is booked, with the re-entry wording the label and the company set.
• Pre-checks a draft WDI report for blank required fields, missing licence numbers and unmarked obstructed areas before the inspector signs.
• Sends termite contract renewal notices and books the renewal inspections.
• Classifies why a recurring customer wants to cancel and briefs a person to call.
• Takes a new enquiry with a photo and suggests the right first visit for the office to book.
• Checks daily application records for missing fields and reconciles material use with product bought and on the shelf.
• Finds the patterns behind callbacks each week, and builds a sighting log portal for food facility clients.

Pest identification for treatment, product choice, rates and re-entry times stay with licensed people, because the pesticide label is the law and using a product off-label violates federal law. WDI findings and signatures are the inspector's alone, and anything said to a real estate party comes from a person. When customers mention children, pregnancy, pets or allergies, that goes to a licensed person; safety and exposure questions are referred to the label, the SDS and poison control. Prices stay with the owner. Every message is approved before it is sent, and records stay in the company's own systems.