Help

How to use AI Harness Labs

Short guides with the exact buttons and pages, for each side of the programme. Search them, or pick your side below.

New here

What the programme is, how to read the site, and how to apply or post a project.

  • What the programme is, for both sides

    One programme with two sides: people who learn to build AI agents and then intern, and US businesses that post a real problem for an intern to build.

  • Finding your way around the site

    What is in the header menus, the footer and the "Log in" link, and how the menus behave on a phone or a narrow window.

  • How to read the home page

    The home page has two halves, one for US businesses and one for interns. Here is where each leads and what the business home shows.

  • The course outline

    The public outline lists every module and published lesson with its estimated time, whether it is core or elective, and which lessons a free Starter account opens, before you apply.

  • The workflow library

    Designs for the jobs a small business does every week, by business type and by department, each with the agent's steps, the human checks and the data it needs. Pick one and post it as a project.

  • Build instead of renting, and the savings calculator

    App ideas to replace software you rent, each with an estimated saving worked out from assumed numbers that you can change to your own.

  • The guide button and what it can answer

    The "What should I do next?" button opens the guide. Pick your side, see the one next step for the page you are on, and ask up to 5 short questions a day.

  • Light and dark theme

    Choose System, Light or Dark from the theme control in the header. The site remembers your choice on this browser.

  • How to apply

    Apply for free in about 3 minutes, with your Google account or your email. You pay only if you are accepted.

  • How to post a project

    Post a problem in plain English for free, or start from an app idea or a workflow design. We call within 2 working days to scope it.

  • What the agreements say, in plain words

    The Intern Agreement, the refund policy, the Business Agreement, the Mutual NDA, and the Retainer and Contractor Agreements, each in a few lines, and where to read the full text.

  • Refunds

    When the course fee, and each extra placement's fee, comes back to you in full, when it does not, and how to ask.

  • Privacy and your data

    What we collect, who sees it, which services handle it, how long we keep it, and how to see, correct or delete it.

  • Retainers in plain words

    After an internship is completed, the business can keep its intern on a monthly retainer through us. What the business pays and gets, what the intern keeps, and what a retainer is not.

  • The toolkit of connectors and skills

    The systems an intern's agent may connect to and the skills it may use, each with its review status. Only items approved for client work are used for a business, and every action goes through the gateway.

Students and interns

From your application to the course, the capstone, the internship and your reference letter.

  • After you apply

    What happens between sending your application and starting the course: the reply, the call, the decision email and the pay link.

  • Paying for the course

    Pay $300 once by card through Stripe, or by bank transfer when online payment is not switched on, and what each message on the payment page means.

  • Signing in

    Sign in with Google or with a login link we email you. There is no password. Your account is made when you start free, apply or post a project.

  • The course home and your progress

    What the course home shows, how progress is counted (core lessons only), and what the capstone, internship, placements and referral rewards cards tell you.

  • Working through a lesson

    The parts of a lesson page (video, reading, figures, what must run, sources), how to mark it complete, how to tell us whether it was clear, and asking the AI mentor.

  • The workflow library as a planning tool

    Use the designs under "Workflows" to plan your capstone or an internship project: the agent's steps, the human checks and the data each one needs.

  • Your capstone

    What to submit, how the AI review reads it, what to do when changes are requested, and what approval means for your placement.

  • Your public page and build log

    Switch on a public page that shows your progress, capstone and outcome, choose what it shows, and publish short build-log posts checked by the AI mentor.

  • Matching and your internship page

    How you are matched with a business after your capstone is approved, and what the internship page shows: the business, the plan, the brief and what must never be automated.

  • Weekly check-ins

    Post one short update a week on your internship page: what shipped, what is blocking you, and what comes next. Thursday brings a reminder if you have not.

  • The AI mentor chat

    Ask the AI mentor under any lesson during the course, and on your internship page during the internship. What it knows, what it will not do, and its daily limits.

  • Outcome and reference letter

    How your internship ends, where to find the outcome and download your reference letter, and how to share the milestone.

  • Referrals and withdrawing them

    When the business refers you to another business, you are told and the referral is listed on your internship page, where you can take its page down at any time.

  • The placements listing

    After a completed internship you can choose to show the placement on the site, next to the business, if the business agrees to be listed too. It is off until you say yes.

  • Your agent's access and go-live check

    How your agent acts on the business's accounts through the gateway with a token the owner issues, what rehearsal and live mean, the request log, and the QC sheet you can read.

  • The guide, once you are signed in

    The guide follows where you are, from Starter or applying to your reference letter and beyond, names the one next step, and answers up to 3 questions a day about what to do next.

  • Emails you will receive

    Every email we send applicants and learners, what triggers it, and the button in it.

  • How to get help

    Where to turn for each kind of question: these guides, the guide, the AI mentor, your business contact, and us.

  • Retainers after your internship

    A business can keep you on a monthly retainer after your internship. You work through us as an independent contractor for 80% of each paid month. Accepting, logging hours, requests, the bench and getting paid.

  • Your account

    Your name, phone and city, your refunds, withdrawing, the agreements you accepted with their versions, where you are in the programme, signing out everywhere, and on Starter deleting your account.

  • Extra placements at other businesses

    The fee covers one placement. How to add a second or third business, what each costs, the order we match in, and how to cancel one for a refund.

  • Starter: try the course free

    A free account with module 1 in full and a preview lesson from every other module, with no application and no payment. Apply later from the same account and keep your progress.

  • The library and your suggestions

    How the workflow and toolkit library grows from real work, what is never taken from a business's project, how your capstone stays yours, and how to suggest a workflow, connector or skill.

  • Connecting your agent to the business memory

    Create an access token on your internship page, copy the setup lines for Claude Code, Codex, Hermes or OpenClaw, and revoke a token you no longer use.

  • Referring a friend

    Your personal referral code and link, what your friend gets off the course fee, what you get and when, and where you follow each referral.

Business owners

Posting a project, the AI interview, facts, matching, your intern's agent and the completion fee.

  • Getting started as a business owner

    Two ways to set up a project, posting a problem on the form or taking the AI interview, and what happens after each.

  • The AI interview

    A guided interview of about 15 minutes, one question at a time, that proposes up to 3 projects for you to approve. How to start, answer, ask for proposals and close it.

  • Starting from an app idea or a workflow

    Start a project from an app idea on "Build instead of renting" or a design in the workflow library. Such projects are matched with an intern automatically once approved and their facts confirmed.

  • Proposals and approval

    Read each proposed project, approve the ones you want with one click and dismiss the rest. An approved proposal becomes a scoped brief ready for matching.

  • The facts page

    Confirm or correct the facts we took from your interview. A project from the interview is matched only once its seven needed facts are confirmed.

  • Matching and the waiting message

    How an intern is matched to your project, automatically for idea and workflow projects and by hand otherwise, and what "No intern is free right now" means.

  • The Business Agreement and the NDA

    You accept the Business Agreement when you post a project, and you and each intern accept the Mutual NDA on your project page when they are matched. What each covers, and your signed copies.

  • The completion fee and the Earnings page

    We pay you $50 for each internship you complete with a written review of at least 40 characters, by bank transfer or PayPal within 30 days. Where to see it and how to tell us where to send it.

  • Your dashboard and the project page

    What the projects page and each project page show, how to edit a description before scoping, your business details, and the intern's agent card.

  • Weekly check-ins and the scoping call

    The first call settles what gets built; after that, a written check-in from your intern each week that you read on the project page, and the work to approve on your dashboard.

  • Completing an internship and the reference letter

    Record the outcome with a written review and an optional reference letter. The review is what earns the completion fee and goes on the intern's record.

  • Referring your intern

    Send another business owner a page with your intern's work in one click, what that page shows, and how to take it down.

  • The placements listing

    Choose whether we may name your business on the site next to finished work. Off unless you turn it on, with the box on the form or the Listing switch on your dashboard.

  • Agents: an overview

    How your intern's agent works for you through us, with a token limited to what you tick, rehearsal before live, your approval on what leaves, and a record of everything.

  • Connecting accounts

    Connect Gmail and Google Calendar, a copy-and-paste inbox with no password at all, or a web address of yours, then send a test to see how approvals work.

  • Tokens for your intern's agent

    Issue a token that lets your intern's agent do only what you tick, send it privately, and revoke it at once if it leaks.

  • Approvals and standing permissions

    Review each held request and approve or decline it, approve all or some items of a batch request, and give a standing permission so one kind of request runs without asking, up to a daily number, until a date.

  • Allow-lists and limits

    List who a message may go to and which sites its links may point to, and set lower hourly limits for one agent.

  • Pause all and reporting a problem

    Stop every agent on your business at once with "Pause all", pause one agent, or report "Something went wrong", which pauses the agent and reaches our team.

  • Agent activity, the export and the daily digest

    Everything the agent asked for, in plain words, including what was refused and why; download it as a spreadsheet; and the daily email of what ran without asking.

  • The guide for business owners

    The guide shows your one next step, from posting a project to referring your intern, with reminders when a step stalls and up to 3 questions a day.

  • Emails you will receive

    Every email we send business owners, what triggers it, and the button in it.

  • How to get help

    Where to turn for each kind of question: these guides, the guide, your intern, the weekly check-in, and us.

  • Keeping your intern on a retainer

    After an internship you can keep the intern on a monthly retainer through us: up to 30 hours a month for $750, billed in advance, with a backup from our bench. Accepting, paying, requests, the hours log and cancelling.

  • Your business account

    Your own name and phone, your business details, who your contact is here, the agreements you accepted with their versions, and signing out everywhere.

  • Connecting QuickBooks, Square, HubSpot or Jobber

    Connect the system you run the business on, tick what your intern's agent may do there, and approve every change it asks for. What it can and cannot do in each system.

  • Your monthly agent statement

    What your intern's agents did each month, the hours that gave you back by your own minutes, the subscriptions you cut, your approvals and pauses, and the email on the 1st.

  • Your AI plan

    Pick the jobs in your business you would hand to an agent, put in your own hours and costs, and see what is reasonably possible in a year as ranges with the working shown. Then turn the jobs into projects.

  • Our library and your project

    What we note from your project for our workflow and toolkit library, what is never taken, the optional setting that lets us adapt de-identified parts, and how to suggest something.

  • Business memory

    Keep the facts your intern's agent needs in a memory of its own for your business, see and correct what it knows, and turn it off to delete it.

  • The board of advisors

    Six AI advisors (finance, marketing, operations, sales, technology and risk) read your interview and your records, leave short notes and answer your questions any time from your dashboard. What they read, the daily limit, and how to turn an answer into steps.

  • Tasks and "Turn this into steps"

    Turn an advisor note, an advisor's answer or a project proposal into one to four concrete steps on your Tasks list, then set who each one is for, its status and its due date, and download the list as JSON.

  • The subscription review

    List the software you pay for each month, in your own numbers, and get a plan of what a trainee could replace, what your apps should only connect to, and what to keep, with savings from your figures.

  • Choosing a server for your business suite

    Your own apps run on a server you rent and pay for yourself. What size to buy, what to look for, and which providers gave the best value for US and Indian businesses when we checked.

  • Your own business suite

    An open-source set of apps for your team (chat, tasks, customers, leads, docs and an AI assistant) on a server you rent yourself. What it is, how to get it, and who looks after it.

  • Capturing leads from your website

    The Leads app in your own business suite. Put a form on your website, see who asked and how fast someone got back to them, send a few follow-up emails only after you approve them, and see where your customers come from.

  • Moving your website to cheaper hosting, safely

    If you pay every month for hosting, a domain and plugins for a simple site, an intern can move it to a free or low-cost host you own. What it involves, what you approve, and how your email stays safe.

  • The invoice chaser

    Let your intern's agent find the QuickBooks invoices that are unpaid past their due date and draft a polite reminder for each, which you approve as one batch before anything goes out.

  • Advanced: cutting your email costs safely

    An advanced service for a business that pays for several mailboxes. An intern audits your paid seats from your own admin export, removes the ones nobody needs once their mail is archived, and, only if you choose, moves you to a cheaper hosted provider without losing mail. What the intern does, what you decide, and what stays safe. Not for a one- or two-person business.

  • Following what's being built

    The stages each project goes through, from Posted to Retainer, and the list of what your intern is building for you, with what each status means and where to approve.