Emails you will receive

Every email we send comes from AI Harness Labs and is signed by the team. You can reply to any of them.

Projects and matching

Email subject	When	Button
"Your project on AI Harness Labs"	You post a project	"Open your dashboard"
"Your project has a trainee."	An intern is matched to your project	"Open the project"
"Your project is waiting for an intern."	An idea or workflow project is approved and no intern is free; sent once	"Open the project"
So many "facts to confirm before we match an intern."	A project from the interview waits on facts; weekly, at most three times	"Confirm the facts"

The completion fee

Email subject	When	Button
"Completion fee recorded for" the intern's "internship."	You complete an internship with a written review	"Open your Earnings page"

Reply to this one with where to send the fee. While the retainer offer is open, it also offers to keep your intern on.

Retainers

Email subject	When	Button
The intern's name, "accepted the retainer."	Your intern accepts after you kept them on	"Open the retainer"
The intern's name, "has not accepted the retainer yet."	7 days after you accepted, once	"Open the retainer"
"Your retainer for" the month "is due."	A month starts	"Open the retainer"
"Retainer paid for" the month	A month is paid	"Open the retainer"
"Your retainer month is unpaid (day 1)" or "(day 5)"	A month is still unpaid	"Pay the month"
"Your retainer is paused until the month is paid."	Day 7 of an unpaid month	"Open the retainer"
"Your retainer is running again."	The month is paid	"Open the retainer"
"Your retainer statement for" the month	A month ends: hours, what was done, the next month, and "How did this month go?"	"Open the retainer"
"A new intern on the retainer with" your business	We replace the intern	"Open the retainer"
"The retainer with" your business "is ending."	You or we give notice or close it	"Open the retainer"

Your intern's agent

Email subject	When	Button
"An agent request is waiting for your approval."	A request is held for you, including your own test	"Review the request"
"Your intern's agent did" so many "things without asking in the last day."	Something ran under a standing permission; daily, only on days it happened	"See each one"
"We paused the agents working for your business."	Our team paused your agents	"Open your agents page"
"What your agents did in" the month	The 1st of each month, with last month's statement; only when your agents did something that month	"Open the statement"

Guide reminders

When a step stalls, the guide emails you after 3, 10 and 21 days, never more than three times for one step. The subject is the reason the step is worth taking.

Buttons that sign you in

Most buttons sign you in as they open the page. Each works once and expires after an hour. If a button no longer works, sign in from "Log in" with your work email.