How to get help

Where to turn for each kind of question: these guides, the guide, your intern, the weekly check-in, and us.

Start with the place closest to your question.

What do I do next?

The guide: the "Your next step" button at the top right, or the panel on your projects page. See The guide for business owners.

How does this page work?

  • These help guides: "Help" at the top right of every page, or /help. Search them by any word.
  • The "On this page" strip at the top of most dashboard pages. If you folded it away, press "How this page works".

The work is not going the way I want

Raise it with your intern by email; their address is on the project page. The founder can step in at any time, and will if you ask.

The agent did something wrong

Report it with "Something went wrong" on the agent's card. That pauses the agent at once and reaches our team. See Pause all and reporting a problem.

I cannot sign in

Use "Log in" with the work email you posted the project with, by Google or an emailed link. See Signing in.

Anything else

For your account, a payment or anything these pages do not answer, write to hello@aiharnesslabs.com.

Something wrong on a help page

Use "Was this helpful?" at the foot of the page.

  • The guide for business owners

    The guide shows your one next step, from posting a project to referring your intern, with reminders when a step stalls and up to 3 questions a day.

  • Pause all and reporting a problem

    Stop every agent on your business at once with "Pause all", pause one agent, or report "Something went wrong", which pauses the agent and reaches our team.

  • Signing in

    Sign in with Google or with a login link we email you. There is no password. Your account is made when you start free, apply or post a project.

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Email hello@aiharnesslabs.com